For restaurants in Australia
Run a packed restaurant without losing a single order.
POS, online ordering, CRM, marketing and an AI host — one platform purpose-built for Australian restaurants.
Scroll to see Asky across hospitality
For restaurants in Australia
POS, online ordering, CRM, marketing and an AI host — one platform purpose-built for Australian restaurants.
Scroll to see Asky across hospitality
If any of these sound familiar, you're our customer.
Tap the ones you recognise — we'll highlight the right tools below.
Slow Table Service
Customers wait too long to order, reorder, or pay during busy hours — costing you table turns and tips.
Missed Upsell Opportunities
Staff are too busy to consistently suggest extras, sides, drinks, or desserts. Every missed suggestion is lost revenue.
Lower Average Order Value
Paper menus and rushed service make it harder to increase spend per table. Digital menus prompt extras automatically.
Staff Pressure During Peak Times
Waiters spend too much time taking simple orders instead of serving customers well.
Order Mistakes
Handwritten or verbal orders cause kitchen errors, refunds, and unhappy customers. Digital orders eliminate this at the source.
Poor Customer Retention
Customers visit once, but there is no system to identify them, thank them, or bring them back automatically.
No Customer Data
You don't know who ordered, when they visited, or how often they return. Without it, every shift starts from zero.
Limited Marketing Control
Owners rely on social media posts instead of targeted campaigns to past customers who already trust you.
Hard to Collect Reviews
Happy customers leave without being encouraged to post a Google review — a missed moment every single shift.
Negative Feedback Goes Public
Unhappy customers may post online before the restaurant has a chance to fix the issue privately.
Menu Update Lag
When an item sells out or a price changes, paper menus can't update in real time. Customers order unavailable items and staff have to disappoint them.
Allergen & Dietary Management
Staff must verbally communicate allergens every time. One mistake creates serious risk. Filterable digital menus reduce the chance of human error.
Staff Training & Turnover Costs
High staff turnover means constant retraining on POS and daily specials. Digital ordering and workflows reduce what new staff need to know before they can take their first table.
No Insight Into When to Promote
Owners run specials on gut feel, not data. Analytics show exactly which sessions are slow, which dishes underperform, and when to push a campaign to fill tables.
Multi-Location Inconsistency
Running two or more venues means fragmented menus, separate customer lists, and no coordinated promotions across locations. Asky brings them into one platform.
Answering Every DM Manually
Booking questions, menu queries, and complaints pile up across WhatsApp, Instagram and Messenger — someone has to reply to each one by hand, or the venue looks unresponsive. Asky's AI replies instantly, in your tone, on every channel — and remembers the conversation.
No Gift Cards, Coupons or Referral Rewards
Regulars refer friends for free, gift-card sales go untapped over the holidays, and promotions are one-off paper discounts with zero tracking. Asky turns each into a repeatable revenue channel — sell gift cards, run trackable coupons, reward referrals automatically.
No Way to Track Staff Performance or Hours
Who's actually driving sales on a shift? Who's clocking in late? Without shift-level data, performance conversations are guesswork and payroll hours are hard to verify. Asky tracks sales, cash and hours per team member, in real time.
Phone Tag, No-Shows & Double Bookings
Reservations by phone mean missed calls, no-show tracking, and double-booked tables during peak hours. Asky's booking system takes reservations directly, sends automated reminders, and shows live floor status.
Bad Google Reviews
A single bad review on Google can cost you dozens of new customers. Most happen before you even know there's a problem.
The Root Problem
Every customer who orders through a third-party app is a customer you don't own.
No name. No email. No way to bring them back. Asky changes that.
Every tool your venue needs — all in one platform, working as one.
Operate
Simplified operations.
One menu powering table, takeaway and delivery orders. Time-based, with photos, modifiers and dietary tags.
Customers tap, order and pay on their own — at the table, the counter or a kiosk.
Customers scan, order and pay on their phone — at the table, in the queue, or in the room.
Fast, casual-friendly POS that handles the floor. Modifiers, splits, transfers.
Owner, manager, cashier, kitchen — each role gets its own view, permissions and reports.
Bookings and floor plans. No-show tracking, deposits and reminders built in.
Take bookings for tables, events and experiences — with deposits, reminders and capacity limits.
See every table in real time — open, seated, ordering or ready to pay — straight from the floor plan.
Card, contactless, mobile wallet — all settled in one dashboard.
Kitchen display synced with the floor. Orders sequenced, delays surfaced, comms reduced.
Drivers see their queue, route, customer notes and proof of delivery from one app.
A single view of every active delivery, driver and ETA — for ops control in real time.
Live map of pending orders. Smart batching cuts delivery time and fuel cost.
Split by item, by guest or evenly. Closes the table fast at peak.
Returning customers tap once to reorder their favourites. Drives loyalty without effort.
End-of-day, sales by item, COGS, staff hours, variance — finalised the moment you close. No spreadsheets.
Staff start, pause and close their own shifts. See sales, cash in drawer and hours per team member — in real time.
Track ingredients, COGS and variance per menu item. Auto re-order alerts.
Schedule shifts, track hours, manage swaps and approvals — alongside the POS your team already uses.
Automate
Service on autopilot.
One AI brain across WhatsApp, Instagram and Messenger — automated replies, same memory, same tone on every channel.
AI replies to every Instagram comment instantly — keeps engagement high and frees your team from the feed.
New followers get an automatic DM the moment they follow — introduce your brand, share your menu or drop an offer.
Remembers each guest across conversations. No "what's your name?" twice.
Suggested responses for staff to send in one tap. Keeps the human voice; saves the time.
The 12 most-asked questions answered instantly, in the customer's language. 24/7.
AI books, confirms, modifies and cancels reservations across channels. Floor plan respected.
AI takes orders from chat with menu modifiers, allergens and upsells handled correctly.
Grow
Drive revenue.
Every order builds a guest profile. Frequency, ticket size, dietary notes — yours, not a marketplace's.
Digital stamp cards, tiered rewards, birthday treats — usage rates 4× higher than paper.
Single-use, multi-use, time-bound. Redeemable at the till and on QR ordering.
Customers refer friends, both get rewarded. Tracked end-to-end in the CRM.
Sell digital and physical gift cards. Recipients spend at your venue — you keep the cash float and pick up a new customer.
Set once, run forever. Birthday treats and lapsed-customer offers fire automatically.
Reach customers where they are. Same campaign, four channels, one dashboard.
A branded site with QR ordering, gift cards and bookings out of the box. Drag-and-drop, no code.
Link every order back to the ad that brought the customer in. ROAS at the venue level.
Send your CRM segments to Meta Ads. Retargeting, lookalikes, win-back audiences — automated.
Conversations that turn into customers — name, email, phone captured naturally in chat.
AI groups your audience by behaviour: VIPs, lapsed, first-timers, big spenders.
47%
New customers via direct ordering
−30%
Cut in marketplace fees in 90 days
4.7★
Average review across operators
Indicative numbers from current Asky operators in this category. Your results will differ — book a demo and we'll model it for your venue.
Trusted by restaurants across Sydney, Melbourne and Brisbane.
No — Asky is the POS, plus everything else. You stop paying separate vendors for ordering, CRM, marketing and reviews. Migration is included and takes about a week.
There's no monthly subscription and no lock-in contract. Asky charges a small fee per processed transaction. See the pricing page for details, or apply for a quote tailored to your venue.
Yes. Most restaurants use Asky as the primary direct-order channel and keep marketplaces for incremental reach. Asky integrates orders from both into a single screen.
Yes — split bills, modifiers, floor plans, table transfers and tips are all native, designed with chefs and operators.
Pricing
No contract
Cancel anytime. No lock-in.
Free setup
Usually $299. Free until .
Demo, pricing, setup — we'll come back within one business day.