For food markets and food halls in Australia
A unified ordering layer for every vendor in your market. Customers order from anywhere, pay once, eat from any stall.
Scroll to see Asky across hospitality
If any of these sound familiar, you're our customer.
Tap the ones you recognise — we'll highlight the right tools below.
Long Lines Across Every Stall
Busy food halls lose sales when customers avoid queues. A single QR code lets them order from any vendor without leaving their seat.
Confusing Customer Experience
Customers may not know where to order, pay, or collect food from multiple vendors. One unified ordering flow removes the confusion.
Lost Sales During Peak Hours
Food halls have limited trading time and need fast order flow. Manual ordering creates a ceiling on how many customers can be served.
No Shared Customer Data
Operators and vendors often don't capture customer information. Without it, there is no way to promote the food hall to past visitors.
Difficult Promotions
It is hard to promote vendors, specials, or food hall events directly to customers who have already visited.
Payment Friction
Customers currently need to queue and pay separately at each vendor. One unified checkout removes the friction and increases spend.
No Gift Cards, Coupons or Referral Rewards
Regulars refer friends for free, gift-card sales go untapped over the holidays, and promotions are one-off paper discounts with zero tracking. Asky turns each into a repeatable revenue channel — sell gift cards, run trackable coupons, reward referrals automatically.
No Way to Track Staff Performance or Hours
Who's actually driving sales on a shift? Who's clocking in late? Without shift-level data, performance conversations are guesswork and payroll hours are hard to verify. Asky tracks sales, cash and hours per team member, in real time.
Bad Google Reviews
A single bad review on Google can cost you dozens of new customers. Most happen before you even know there's a problem.
The Root Problem
Every customer who orders through a third-party app is a customer you don't own.
No name. No email. No way to bring them back. Asky changes that.
Every tool your venue needs — all in one platform, working as one.
Operate
Simplified operations.
One menu powering table, takeaway and delivery orders. Time-based, with photos, modifiers and dietary tags.
Customers tap, order and pay on their own — at the table, the counter or a kiosk.
Customers scan, order and pay on their phone — at the table, in the queue, or in the room.
Fast, casual-friendly POS that handles the floor. Modifiers, splits, transfers.
Owner, manager, cashier, kitchen — each role gets its own view, permissions and reports.
Bookings and floor plans. No-show tracking, deposits and reminders built in.
Take bookings for tables, events and experiences — with deposits, reminders and capacity limits.
See every table in real time — open, seated, ordering or ready to pay — straight from the floor plan.
Card, contactless, mobile wallet — all settled in one dashboard.
Kitchen display synced with the floor. Orders sequenced, delays surfaced, comms reduced.
Drivers see their queue, route, customer notes and proof of delivery from one app.
A single view of every active delivery, driver and ETA — for ops control in real time.
Live map of pending orders. Smart batching cuts delivery time and fuel cost.
Split by item, by guest or evenly. Closes the table fast at peak.
Returning customers tap once to reorder their favourites. Drives loyalty without effort.
End-of-day, sales by item, COGS, staff hours, variance — finalised the moment you close. No spreadsheets.
Staff start, pause and close their own shifts. See sales, cash in drawer and hours per team member — in real time.
Track ingredients, COGS and variance per menu item. Auto re-order alerts.
Schedule shifts, track hours, manage swaps and approvals — alongside the POS your team already uses.
Automate
Service on autopilot.
One AI brain across WhatsApp, Instagram and Messenger — automated replies, same memory, same tone on every channel.
AI replies to every Instagram comment instantly — keeps engagement high and frees your team from the feed.
New followers get an automatic DM the moment they follow — introduce your brand, share your menu or drop an offer.
Remembers each guest across conversations. No "what's your name?" twice.
Suggested responses for staff to send in one tap. Keeps the human voice; saves the time.
The 12 most-asked questions answered instantly, in the customer's language. 24/7.
AI books, confirms, modifies and cancels reservations across channels. Floor plan respected.
AI takes orders from chat with menu modifiers, allergens and upsells handled correctly.
Grow
Drive revenue.
Every order builds a guest profile. Frequency, ticket size, dietary notes — yours, not a marketplace's.
Digital stamp cards, tiered rewards, birthday treats — usage rates 4× higher than paper.
Single-use, multi-use, time-bound. Redeemable at the till and on QR ordering.
Customers refer friends, both get rewarded. Tracked end-to-end in the CRM.
Sell digital and physical gift cards. Recipients spend at your venue — you keep the cash float and pick up a new customer.
Set once, run forever. Birthday treats and lapsed-customer offers fire automatically.
Reach customers where they are. Same campaign, four channels, one dashboard.
A branded site with QR ordering, gift cards and bookings out of the box. Drag-and-drop, no code.
Link every order back to the ad that brought the customer in. ROAS at the venue level.
Send your CRM segments to Meta Ads. Retargeting, lookalikes, win-back audiences — automated.
Conversations that turn into customers — name, email, phone captured naturally in chat.
AI groups your audience by behaviour: VIPs, lapsed, first-timers, big spenders.
1 → 1
Queues per group
Daily
Vendor payouts (was weekly)
+19%
Per-customer spend with cross-stall ordering
Indicative numbers from current Asky operators in this category. Your results will differ — book a demo and we'll model it for your venue.
Powering food halls and weekend markets across Australia.
Strict isolation. Each vendor sees only their orders, customers and reports. The market operator sees aggregate + per-vendor for fees and reconciliation.
Yes. Each stall has its own brand, menu and photos inside the unified ordering experience.
They take their menu, customer data and history with them. No vendor lock-in.
Yes. Each stall declares its allergens and dietary tags; customers filter the whole market by gluten-free, halal, vegan, etc.
Pricing
No contract
Cancel anytime. No lock-in.
Free setup
Usually $299. Free until .
Demo, pricing, setup — we'll come back within one business day.
