For food halls and indoor markets in Australia

Someone always stays behind to guard the table.

Asky puts every stall behind one QR at the table — one cart, one payment, and each order goes straight to the right stall, on a screen or a printer. The group stays seated.

Scroll to see Asky across hospitality

Asky for food halls
A waiter crossing a busy restaurant dining room
A couple reading menus at a restaurant table
A waiter working the floor with Asky open on a tablet
A restaurant table set with plated dishes and wine
A cook working orders on a wall-mounted Asky kitchen display
A chef finishing a plated seafood dish

Food halls are complicated

Running a food hall comes with enough problems.

Askywasbuilttosolvethem.

01 — The table

Four friends. Three stalls. One seat nobody dares leave.

With no bookings, a seat is hard won. Split up to queue at different stalls and someone comes back to find it taken.

02 — Payment

One meal. Three stalls. Three separate checkouts.

Three queues and three payments, however fast each till is. It’s easier for the group to pick one stall.

03 — Collecting

The ramen is ready at one end. The tacos are at the other.

Food lands in pieces, from different stalls, and nobody’s sure whose number was just called. Guests end up patrolling the hall.

04 — Vendor money

One payment. Three stalls. Who’s owed what?

When a group pays once, each stall still needs its own takings, and you need the totals to add up.

05 — Stall visibility

One stall’s fryer is struggling. You find out from a guest.

Most stalls are flying. One is quietly backing up, and the hall manager can’t see which.

06 — Repeat visits

A packed Saturday. Not one name to bring back.

The hall is the draw, but without a shared customer record there’s no one to invite back.

The Root Problem

Different problems. Same root cause.

Every one of them comes from running separate systems that forget the guest the moment an order ends. Asky is one system — and it remembers.

All in one. Obviously.

Every stall keeps its own kitchen. The guest gets one checkout. That’s the easy part.

Indicative numbers from current Asky operators. Your results will differ.

Beyond the basics

That'swhatyou'dexpect.
Nowhere'swhatyouwouldn't.

Know your customers

Your customers aren't strangers anymore.

SM Sarah Mitchell
  • 8visits
  • $684spent
  • 32 days agolast visit
  • $68average spend
  • Margheritafavourite

Every visit adds to the picture.

Bring them back

Give them a reason to return.

Sarah
1,120 points
+120 points Today's order
Reward unlocked
LoyaltyPointsRewardsCoupons

Asky AI

Questions answered. While you're busy.

WhatsApp Instagram Messenger Smart replies

Reviews

Turn happy customers into better reviews.

New Google review

Gift cards

Sell the next visit before it happens.

Win-back

32 days since Sarah's last visit.
Asky noticed.

  1. Sarah Mitchell Last visit: 32 days ago
  2. Asky noticed She hasn't been back in a while
  3. Message sent Pizza Night — $10 Margherita tonight
  4. Sarah returned Back at the table

Your audience

Your customers. Your audience.

Haven't visited recently842 customers Win-back campaign

Referrals

One customer can become two.

Referral rewards

Direct sales

Bring customers back to you.

Build direct relationships instead of paying to reach the same customer again.

RemarketingCustomer audiencesDirect orderingLead capture

Know what's working

See what actually brings customers back.

+0% Repeat visits
0× ROAS on Meta Ads
0+ Returning guests

Feedback

Hear it from them first. Not from Google.

A bad night reaches you before it reaches a review — so you can fix it, and keep the customer.

  1. Feedback left after dinner "Food came out cold tonight"
  2. Sent privately to you Not published anywhere
  3. You reply. They come back. Issue fixed · customer kept

Coupons

A reason to come in this week.

Sent to the right customers, not everyone.

Targeted ads

Reach people who know you. Then their friends.

Meta audiencesNew customersRemarketing

Your website

Your own website. Built in.

Ordering, bookings and menu — on your own site.

Be found

Found on Google. And by AI.

SEOAI SEOGoogle Business

And there's still more.

Birthday rewardsCustomer groupsCampaignsSMSEmailLead captureReputationReferral points

There’s a lot behind Asky. What it does for your food hall is simple.

Reduce

  • Queues per group
  • Guarded tables
  • Checkouts per group
  • Peak-hour walkaways
  • Where-do-I-order questions
  • Collection confusion
  • Vendor reconciliation time

Increase

  • Spend per guest
  • Orders per peak hour
  • Stalls tried per visit
  • Repeat visitors
  • Cross-stall rewards used
  • Google reviews
  • Gift card sales

Your devices, or ours. Either way, one system.

Run Asky on the screens you already have — or tell us what you need and we'll sort the hardware. No proprietary kit, no lock-in.

  • Asky running on a large monitor — Point of sale
    Large monitor
  • Asky running on a tablet — Counter ordering
    Tablet
  • Asky running on a cellular — Customer menu
    Cellular
Free venue audits

Get a free audit of your venue

Pick one or more — all free, no card needed.

Search for your venue and we'll show you how much you could save and increase your revenue.

Built for food halls and shared-seating markets across Australia.

Common questions from food halls.

Does staff bring the order to the table, or does the customer collect it? +

Either. Each stall decides, and a stall can choose differently for different orders. It can send a runner to the table, or message the guest’s phone when the order is ready and let them collect it themselves. Each stall chooses, so one hall can mix both.

Does the group really pay once, and how do vendors get paid? +

Yes. Guests build one cart across as many stalls as they like and pay once. Each stall still gets its own ticket, and each stall’s share is tracked separately, so vendors see their own sales as if the guest had paid at their counter. How settlement and fees work for your hall depends on your setup, so ask us when you enquire.

Who sees which guest data, the hall or the vendors? +

Each vendor sees only the orders, customers and reports from their own stall. The hall sees every stall individually and the shared guest record across all of them, so you can run loyalty and bring visitors back across the hall. If a vendor leaves, their menu, customer history and data go with them. Ask us how this is set up for your hall.

Who pays for Asky, the hall or each stall? +

That’s settled in the quote, because pricing is tailored to your hall and the stalls inside it. Tell us how many stalls you run and how you’d like it to work for the hall and for the vendors, and we’ll walk you through what fits.

What happens if the hall’s wifi goes down? +

Asky runs online only, so every screen needs a connection. Guests order from their own phones, so the backup that matters is at the stalls: if the hall’s wifi drops, each stall switches its device to a 4G or 5G network, such as a phone hotspot, and carries on with the same orders, kitchen screen and payments. Set the hotspot up before your first busy service, not during it.

Pricing

Start without risk.

No contract

Cancel anytime. No lock-in.

Offer

Free setup

Usually $299. Free until .

See full pricing →

Second opinion

Not sure? Ask an AI about Asky.

Opens your assistant with the question already written — it reads this page and tells you how Asky fits a food market stall like yours.

ChatGPT Claude Perplexity Google AI

The answer comes from the assistant, not from us.

Run a food hall or indoor market? Let’s talk.

Pricing, setup and next steps — we'll come back within one business day.

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